Support
Get help with E-SarabunYW
Contact us
Email is the best way to reach us. We aim to respond within 2 business days.
Frequently asked questions
How do I sign in?
Sign in with the employee ID issued by your school and your password. If this is your first sign-in, you will be asked to change your password.
I forgot my password.
Password resets are handled by your school’s administrative clerk (role “ธุรการ”). Please contact them to have your password reset.
I can’t see a document I expect to see.
Documents are visible only to the people in that document’s workflow chain, based on the role you are currently acting as. If you have multiple roles, switch to the correct role and try again.
I’m not receiving notifications.
Make sure notifications are enabled for the app in your device settings, and that you are signed in. Sign out and back in if the problem persists.